5 Ways to Create Memorable Customer Experiences in your Bar or Restaurant

Creating unique customer experiences don’t just happen, nonetheless they are essential to building loyalty and increasing sales for your bar or restaurant. Here are five guaranteed ways to [...]


How Your Bar or Restaurant Can Avoid a Review Site Scam

It’s a given that your bar or restaurant will get a negative online review at some point. Not even the best businesses get perfect reviews! But what about when the negative reviews are actually [...]


The Biggest Reasons Restaurants Lose Customers

Let’s face it. Every restaurant at one point or another is dealt the reality of lost customers. And while it’s impossible to please every customer, every time, if you find your restaurant’s [...]


How to Quickly and Quietly Handle Customer Conflict

Unfortunately, your customers aren’t always going to be happy. Customer complaints are just an expected part of the job! But what do you do when an upset customer takes it to the next level? [...]


How to Offer Quality Customer Service for Bar Guests

Being a bartender can be a tough job! Not only do you need to provide top-notch drinks, but you also have to serve up quality customer service. How can you be sure to provide the type of service [...]


5 Tips to Take Your Customer Service to the Next Level

It doesn’t matter how good your food is—if your customer service stinks, your bar or restaurant is in trouble. Your customers have tons of choices for where they can eat or drink, and if you’re [...]


Speed Vs. Quality of Service at Your Restaurant

When customers go out for a meal, they want to get exactly what they ordered, complete with impeccable service. But they also want their meal as soon as possible. So which one is more [...]


Restaurants Call Customers Out on Cell Phone Use

It’s hard to imagine a meal at a restaurant without cell phones. Between people texting their friends, Instragramming shots of their drinks, and taking quick calls from their boss or babysitter, [...]


How to Increase Restaurant Profits

Prompt and excellent service is one of the quintessential requirements for any profitable restaurant. With so much riding on how your servers interact with guests, as the restaurant owner or [...]


10 Ways to Elevate Your Customer Service from Good to Great

When it comes to running a profitable bar or restaurant, the ability to deliver exceptional customer service is crucial. And all that it takes is just a handful of negative customer experiences [...]