6 Ways to Exceed Customer Expectations in Your Restaurant

Go beyond basic. Aim to set the gold standard in guest satisfaction. By exceeding expectations, you’ll be rewarded with increased guest loyalty – and spending. We’ve got the studies to prove it. [...]


How to Set a Bar and Restaurant Marketing Budget

Marketing is a must for any bar or restaurant. But how much should you spend? Where should you spend it? Get the answers using these 4 steps for creating a bar and restaurant marketing budget. [...]


More Guests, Bigger Checks: Make it Happen in 2018 with 5 New Year’s Resolutions

Procrastinated on your New Year’s resolutions? Good! Because these are the only bar and restaurant goals you need for a successful 2018. Each goal includes action items – shown to be effective by [...]


Bartender Interview Questions: How to Hire a Great Bartender

A great bartender can be your business’s best friend: boosting sales and bonding with guests. So how can you hire the best bartender? Ask the right questions. We talked with bar and restaurant [...]


Employee Scheduling Is Complicated, Let Technology Ease Your Stress

Being a manager comes with many responsibilities, and one of the least enjoyable to perform is scheduling employees. Whether you have 5 employees or 50, trying to manage and organize everyone’s [...]


Why More and More Restaurants Are Choosing Food Ordering Apps

Food ordering apps are becoming more and more commonplace in restaurants nowadays. In fact, almost every major chain restaurant has one, from Domino’s, to Wagamama, to McDonald’s. [...]


How to Select the Best Restaurant POS System

Looking to upgrade or replace your restaurant POS system? You’ve got options. Many options! There are dozens of companies to choose from. We break down how to select the best POS system for your [...]

Undercover Report: 9 Tips for Dealing with Customers Who Won’t Leave

It’s a Catch 22: you provide great service at your restaurant, so guests get comfortable – too comfortable. What can you do? Try these 9 tips for dealing with customers who stay too long, a [...]

The Only Beverage and Food Cost Formula You Need

Food and beverage costs can be your BFFs or you biggest enemies. It’s all in how you calculate your costs and use them to price your menu. The goal is to build in a margin that ensures [...]


How to Create a Restaurant Manager Checklist in 3 Steps

Every day is unpredictable in the restaurant and bar biz. One day it’s an unexpected rush of customers, the next it’s 3 servers calling in sick. One way to offset the chaos? A restaurant manager [...]