1

Create Star Appeal and Attract More Customers with Guest Chefs

With Americans’ frenzy for popular reality cooking shows like Chopped and Top Chef, inviting guest chefs to your restaurant for a cook off or culinary demonstration is a surefire way to bring [...]

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Cultivate Customer Loyalty and Grow Sales

“Going beyond” doesn’t mean you have to make grand gestures to please your customers. For Romy Pagan, Owner and General Manager of Buffalo Wings and Rings in Orlando, Florida, it simply means [...]

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12 Clever Ways to Cut Costs at Your Bar or Restaurant

Do you want to cut costs at your bar or restaurant? Of course! Who doesn’t? However, it can seem that it’s easier said than done. You know keeping your costs under control is important, but [...]

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How to Stick to Your 2014 Goals

On January 1st, you were full of enthusiasm. You had a list of goals for your bar or restaurant and you were excited to put them into action! This was going to be the best year ever for your [...]

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How to Quickly and Quietly Handle Customer Conflict

Unfortunately, your customers aren’t always going to be happy. Customer complaints are just an expected part of the job! But what do you do when an upset customer takes it to the next level? [...]

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6 Bar & Restaurant Marketing Strategies For 2014

Despite the delicate consumer environment, the National Restaurant Association (NRA) forecasts restaurant sales to grow in 2014 to $683 billion, according to a recent Nation’s Restaurant News [...]

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Draw a Bigger Crowd and Bigger ROI at Your Bar

When Byron Kirk, General Manager of Old Chicago in Evansville, IN, looked for entertainment options for his restaurant patrons, he sought a solution that appealed to all guests, young and old. [...]

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5 Signs You Need a New Menu Design

You might think menu design isn’t that crucial. After all, isn’t the actual food you serve more important? While it’s true that a well-designed menu won’t do you much good if your food is [...]

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How to Recognize New Trends Early in the Restaurant Industry

Do you know what your customers will want tomorrow, next month, or even next year? Is your bar or restaurant ahead of the trends, or are you just struggling to keep up with what’s popular? In [...]

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5 Ways for Bars and Restaurants to Maximize Online Reviews

Today’s bar and restaurant owners and managers know that positive online reviews on Facebook, Yelp, and otherwise, from their guests are worth more than their weight in gold. According to [...]

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