Behind the Scenes at Buzztime with Alesia Ross

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.

Alesia Ross was recently promoted to Senior Regional Account Manager here at Buzztime. Although she thinks the job title has something to do with her age, not her tenure, Alesia is a very valuable member of the Account Management team, working out of the Atlanta area. While her daily tasks vary from day to day, the most rewarding part for her is managing and mentoring six dedicated and loyal employees any company would be proud to have. With the role change, she has had more of an opportunity to go out and have face time with customers. She loves meeting customers and players, getting valuable feedback that she can share with her team and coworkers.

Alesia has been told she missed her calling as a stand-up comedian and can often be heard cracking up co-workers in the middle of meetings. While attending college at Georgia Tech, she played basketball and is a huge fan of the ACC/SEC women’s basketball programs. After graduating, she opened her own business on the Georgia Tech campus, Alesia’s Electronics, Inc, dba Peppermint Records and Tapes. With a great sense of humor and that wonderful Southern charm, Alesia is a great representative of Buzztime.

What is your favorite Buzztime game to play?
Glory Daze

What do you think makes for a great atmosphere at a bar & restaurant?
Gotta have good food, great service and Buzztime!!

What attracted you to the industry?
The opportunity to market and provide customer service for a product that provides entertainment and fun.

What is your favorite go-to drink?
Sweet Tea

What celebrity, living or dead, would you most like to have a drink with?
Elvis Presley because we share the same birthday

If you had a bar, what would you name it?
Double A’s (Alesia & Alexis)

If you had a super power, what would it be?
To be in two places at once.

What’s one cool thing about Buzztime you wish people knew?
The behind the scene efforts it takes on a daily basis to provide our service to over 3,000 bars and restaurants.

If you were stranded on a desert island, what 3 things would you want with you?
Alexis (my daughter), Gabi (the most loyal, loving and patient dog in the world) and an unlimited supply of Sweet Tea.

Tune in each week to catch the next behind the scenes segment of our Buzztime team.

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