Behind the Scenes at Buzztime with Ilo Neukam

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.

Ilo Neukam is a National Account Director here at Buzztime. She was recently promoted from an Account Executive who worked specifically with chain restaurant clients. In the Account Director role, she now handles relationships with corporate and franchise clients, develops strategies to make them more successful partners and works with them to expand Buzztime within their brand. She joined Buzztime in November 2012 and has already established herself as a leader within the organization. The office area she shares with the account management team always has interesting photos and contests, such as homages to popular 90s celebrities (her fave? Jonathan Taylor Thomas) and a “Royal Baby Watch” pool. Ilo’s infectious sense of humor and quirky personality (see photo) make her a favorite among her coworkers. When she’s not bringing joy to Buzztime, she’s out exploring San Diego. A transplant from New Hampshire, Ilo’s lived all over the country, is an avid foodie and a fantastic chef/baker.

What is your favorite Buzztime game to play?
I was first introduced to bar trivia back in college when my team used to kick butt and take names at local watering hole aptly named “The Library.”  Since then, I have always loved a live team trivia event which is why Buzztime Live Trivia is my all-time fave!

What do you think makes for a great atmosphere at a bar & restaurant?
Friendly staff who are having a good time, fun sing-along music and the perfect size crowd – not so small it seems dead, but not so crowded you can’t get a drink. You need just the right amount of elbow room!

What attracted you to the hospitality industry?
I was a bartender in college and my favorite part of the job was meeting new people every day and putting a smile on their face. I’m a people person! 

What is your favorite go-to drink?
A goblet of Pinot Noir or two fingers of Jameson neat.

What celebrity, living or dead, would you most like to have a drink with?
Jon Stewart, because I feel like the conversation would be riveting and hilarious. I love a rousing, well-matched, friendly debate.

If you had a bar, what would you name it?
“The Pickle Jar” after my dog Pickles.

If you had a super power, what would it be?
To teleport myself any place in the world or the ability to time travel.

What’s one cool thing about Buzztime you wish people knew?
That I work with some of the most fun and generous people I have ever met!  It is inspiring to work in a company that values creativity and teamwork.

If you were stranded on a desert island, what 3 things would you want with you?
A loaded up Kindle, my husband Mark and a case of Pinot Noir.

 Tune in each week to catch the next behind the scenes segment of our Buzztime team.

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