Behind the Scenes at Buzztime with Jonathan Velasco

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.

Jon is our Lead Technical Support Representative here at Buzztime, which means he spends the majority of his day on the phone with customers and players answering questions and helping to improve their Buzztime experience. He has been with the company for over 9 years and enjoys the rewarding challenge of helping people with a wide variety of issues faced on a daily basis. Jon has a wife and three daughters, who are all named after flowers (Lilly, Iris, and Daisy). He is also a big football fan, and recently started putting models of classic cars together as a hobby. He loves to spend his free time relaxing and hanging out with friends and family, just laughing and having a good time. Jon has been a positive influence to those around him with his positive attitude and easy going nature, and even received a community hero award from the city of Oceanside for helping stop gang violence through creative and artistic means.

What is your favorite Buzztime game to play?

What do you think makes for a great atmosphere at a bar & restaurant?
Good food, service, good drinks and people and a jukebox with good tunes pumping out.

What attracted you to the industry?
I like working with people and listening to their stories.  I also use to work as a doorman/bouncer at a local bar for 9 years so it was good to learn both sides.

What is your favorite go-to drink?
Jack & Coke, always a good decision.

What celebrity, living or dead, would you most like to have a drink with?
Jack Nicholson, the guy is an amazing actor and seems like a cool dude and I bet he has some good stories.

If you had a bar, what would you name it?
KaBoom’s Bar (KaBoom is a nick name earned when I played football in high school.)

If you had a super power, what would it be?
Be able to transport from one place to another instantly.

What’s one cool thing about Buzztime you wish people knew?
The people here at Buzztime are great and dedicated to putting out a product that customers will enjoy and use, plus working near the beach is awesome as well.

If you were stranded on a desert island, what 3 things would you want with you?
A barrel of Jack Daniels, my wife and record player with a copy of Louis Armstrong’s La Vie en Rose.

Tune in each week to catch the next behind the scenes segment of our Buzztime team.

Leave a Comment

Start typing and press Enter to search