Behind the Scenes at Buzztime with Kookie Toro

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.

If Stump! Trivia needs glue, then Kookie Toro would be it! She manages Stump! Trivia & Questionnairey, Buzztime’s live-hosted trivia products, working closely with our 200+ fabulous trivia jockeys to ensure that over 350 weekly events run smoothly & successfully. She also works closely with our customers; making sure their onboarding is a success, nurturing relationships and troubleshooting when needed. Kookie is the official Stump! Trivia traffic cop, coach, mentor, talent coordinator and cheerleader all rolled into one! Working from Massachusetts, Kookie helps Stump! Trivia work effectively and coordinate resources, goals and Buzztime requirements all the way from the Buzztime corporate offices in Southern California. She is deeply invested in the success of every bar, making sure their onboarding is a success, nurturing relationships and troubleshooting when needed.  She has been with us for 2 years, and we still aren’t sure how we got it all done before she came along.

What is your favorite Buzztime game to play?

What do you think makes for a great atmosphere at a bar & restaurant?
In addition to having Buzztime entertainment, a comfortable environment, friendly service & amazing food.

What attracted you to the industry?
I’ve always been interested in the industry. I love entertaining myself and making sure everyone is happy and having a good time. It’s nice to be able to do this as part of my profession. 

What is your favorite go-to drink?

What celebrity, living or dead, would you most like to have a drink with?
Tory Burch – Fashion Designer and Entrepreneur.

If you had a bar, what would you name it?
La Isla (ee-slah).

If you had a super power, what would it be?
To be invincible.

What’s one cool thing about Buzztime you wish people knew?
We have an amazing team at Buzztime. They’re hard-working, talented and passionate about our suite of products.

If you were stranded on a desert island, what 3 things would you want with you?

1. My Family

2. Wine

3. Cheese (yes I said cheese, preferably Monterey)

Tune in each week to catch the next behind the scenes segment of our Buzztime team.

Leave a Comment

Start typing and press Enter to search