Behind the Scenes at Buzztime with Latrice Hendricks

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.
Latrice, who has been with Buzztime for over ten years now, began as a Customer Service and Tech Rep and now works as an Account Executive here at our corporate offices. This involves building relationships and working closely with customers to resolve their issues, helping them to create great events and sponsored promotions and trainings, and keeping customers abreast of Buzztime happenings. She also serves as liaison between technical support and the account executive team to assist in keeping communication open amongst customer-facing units. Latrice is an amateur genealogist and loves studying her family’s history in her free time. She also loves to write and is interested in astronomy.

What is your favorite Buzztime game to play?
Trivia Live – much easier to talk smack when you’re part of a group

What do you think makes for a great atmosphere at a bar & restaurant?
Fantastic food and drinks, laid back crowd and friendly bartenders who aren’t afraid to tackle whatever concoction I throw at them!

What attracted you to the industry?
The people and the opportunities for growth in a field that is constantly changing, adjusting and reinventing

What is your favorite go-to drink?
Red wine (not that I’m a wine snob, but I prefer pinot noir)

What celebrity, living or dead, would you most like to have a drink with?
Nina Simone. I love jazz music and the unique flavors she introduced to it, but more than that, the story of her life is an amazing one that I would love to have an up close and personal account of

If you had a bar, what would you name it?
If You Have to Ask, You Can’t Afford It.

If you had a super power, what would it be?
Super strength…oh and to fly (as a kid I wanted to be Rogue).

What’s one cool thing about Buzztime you wish people knew?
The amount of talent and expertise in so many fields that come together and makes us tick!

If you were stranded on a desert island, what 3 things would you want with you?
Pen, paper and a trunk of books (couldn’t pick just one!)

Tune in each week to catch the next behind the scenes segment of our Buzztime team.

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