Behind the Scenes at Buzztime with Michelle Quillen

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.

Michelle Quillen is the Associate Product Manager here at Buzztime.  This means that she is a bit of a free-floating agent who helps out with whatever her team members need. Michelle manages the Facebook app, does field tests of our Mobile Playmaker App, contributes to the look and feel of new games, and does voice recordings for our Stump! game. While she has been at Buzztime for two and a half years now, she is relatively new to the Product department as she originally started working in Inside Sales. As the only girl of her department, the tool Michelle relies on most at work is her sarcasm. But don’t let that fool you, because her favorite part about her job is by far the people. Michelle enjoys working with extremely intelligent, funny, and unique people as well as interacting with friends from all departments during Buzztime potlucks, happy hours, and BBQs.

What is your favorite Buzztime game to play?
“Lexitopia. I consider myself a bit of a wordsmith and have a fixation on building my vocabulary.”

What do you think makes for a great atmosphere at a bar & restaurant?
“I always like when a bar has different sections or rooms to explore and a lot of space. Other than that, friendly service, order accuracy, and a jukebox so you can see who starts dancing to the song that you chose.”

What attracted you to the hospitality industry?
“I wasn’t so much attracted to the hospitality industry but rather the gaming industry. But I respect bar owners because they put a lot of pride into what they create and give people a favorite place to hang out at.”

What is your favorite go-to drink?
“A mix of bourbon and diet ginger ale.”

What celebrity, living or dead, would you most like to have a drink with?
“Either Howard Stern or Marilyn Manson. Really. I gravitate towards people who are humorous, talented, well-spoken, sarcastic, controversial, and unique. Having a drink with either Howard or Manson would be super interesting because I’m a big fan of both, and I attribute it to those traits.”

If you had a bar, what would you name it?
“The Sissy Bar. I ride with my husband on a Yamaha Road Star and the ‘sissy bar’ is the name for the passenger backrest on a motorcycle.”

If you had a super power, what would it be?
“My super power would be to instantaneously return missing pets to their owners simply by touching their ‘lost’ posters.”

What’s one cool thing about Buzztime you wish people knew?
“Buzztime was featured on Bar Rescue, another business-rehab reality show much like Kitchen Nightmares. As a result I’m now hooked on the series and have probably seen every episode not including the 18 currently stored on my DVR.”

If you were stranded on a desert island, what 3 things would you want with you?
“My husband, internet access, and bourbon.”

Tune in each week to catch the next behind the scenes segment of our Buzztime team.


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