Behind the Scenes at Buzztime with Renee Ross

 In Customer Service

At Buzztime, we have a wide array of interesting, fun and passionate employees that all play a significant role in perfecting our product and keeping our customers happy! We’d love to give you the chance to take a peek behind the scenes at who exactly these amazing people are.

Renee Ross is the Field Logistics Manager in the Operations department here at Buzztime.  This means that she is in charge of our network of over 100 service providers across North America who install and service our systems. Renee assists in overseeing the management and inventory purchasing for our corporate offices in Carlsbad, as well as the remote distribution centers in Ohio and Canada. She loves how busy all of the coordinating and managing keeps her because it ensures that each day is unique from the others; which is part of why Renee has been at Buzztime for the past 15 years! Moving her way up from a Customer Service Representative in the Call Center has helped her get to know her Buzztime coworkers who have now become her extended family.

What is your favorite Buzztime game to play?
“Texas Hold ‘Em!”

What do you think makes for a great atmosphere at a bar & restaurant?
“I enjoy high energy place with great music, strong drinks and good people.”

What attracted you to the hospitality industry?
“I’m a people person – it was a no-brainer.”

What is your favorite go-to drink?
“Top shelf flavored vodka and club soda. I love that it’s low calorie with a high return.”

What celebrity, living or dead, would you most like to have a drink with?
“Stephen King, he just seems so interesting.”

If you had a bar, what would you name it?
“Froggy’s Tavern.”

If you had a super power, what would it be?
“I would love to be able to fly.”

What’s one cool thing about Buzztime you wish people knew?
“That it’s more than just a place to work, it’s a place to grow and flourish, if you put the time and effort in. I’m living proof.”

If you were stranded on a desert island, what 3 things would you want with you?
“My playlist, my Nook and my best friend.”

Tune in each week to catch the next behind the scenes segment of our Buzztime team.

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