Legacy (PIN/Handle) Accounts

As of March 2010 Buzztime has completely moved away from the old PIN/Handle technology, and to a new Username/Password model! A Username/Password is now required to log in. You will use the same Username and Password to log into the Playmaker, the website and mobile device.

If you registered with Buzztime on or after 7/8/09 you will not need to worry about the below FAQ. You will not have a PIN associated with your account.

Q: What is a Legacy (PIN/Handle) account?
A:
A Legacy (PIN/Handle) account is an account that was created prior to 7/8/09. This technology was phased out as of March 2010 and is no longer used.

Q: Why can't I log in to the web site with my oldPIN/Handle?
A: You will not be able to log into the web site using your oldPIN/Handle. You must use your Username/Password. If you do not have a Username/Password associated with your PIN/Handle account you will need to upgrade your account before logging in or create a new account. You are only able to upgrade your account on the Playmaker until the end of 2010 by selecting "Upgrade Old Account" from the menu. You may alsocreate a new account either online or via a Playmaker, and then contact usand we willcombine the accounts for you.

Q: I recently remembered the PIN from an old account. Can I transfer the points to my current account?
A:
The PlayersPlus program is Buzztime's Frequent Player program. Once an account becomes inactive for more then one year it is subject to deletion. The PlayersPlus accounts must be kept active to remain in the database. If your old account has not yet been deleted you may contact us to see if we can combine the two accounts.

Q: But I loved my PIN and Handle. Is there any way to keep it?
A:
Yes and no. Your Handle isn't really going away at all. We're just calling it something else. Your Handle is now your Display Name, and still shows up in all the same places your Handle always has. Display Name = Handle. Same thing! One way to make the transition easier is to set your Password so that it is the same as your PIN. This way you won't need to remember a new Password when logging in!

Q: How do I upgrade my old PIN/Handle account and still keep my points?
A: You are only able to upgrade your account on the Playmaker until the end of 2010 by selecting "Upgrade Old Account" from the menu. You may alsocreate a new account either online or via a Playmaker, and then contact usand we will combine the accounts for you.

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