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Implementing a loyalty program is a way to reward your loyal customers and give them an incentive to continue their relationship with you and your business.
It’s important you are doing your due diligence to separate yourself from the crowd. Doing something social media-savvy consumers haven’t seen before is the easiest way for your brand to stand out.
According to The Humane Society, there are more than 78.2 million dogs owned in the United States. This is a gigantic segment of the market that offers a true business opportunity. Here are a few ways your restaurant’s operations can accommodate man’s best friend.
Don’t lose out on sales for the wrong reasons – empower your staff with the skills they need to maximize profit.
Taking a few minutes before a shift to brief staff and make sure they are ready to serve customers is one of the industry’s most beneficial management tools.
While it is unfeasible for restaurants to fill all “orders” they see shared on Twitter, there are third-party applications, paid and free, that allow customers to place online food orders using Facebook.
First encounters can be the most impressionable moment of the entire dining experience. From the get-go, here are a few tips to keep in mind to start the meal off on the right foot.
As the operator of a bar or restaurant you are keenly aware that making staffing decisions is essentially a subjective process. Here are a few suggestions, broken down by job.
We polled professionals in the hospitality industry with the following questions: Should manager approvals for voiding charges be required?
Owners and managers are sometimes blinkered as to the actual experiences being had by their customers as they delegate more and do the “top level” thinking. With this in mind, now is a good time to sit down with your staff and remind them of this list of 20 things they should never do.