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20 Things Your Service Staff Should NEVER Do

Owners and managers are sometimes blinkered as to the actual experiences being had by their customers as they delegate more and do the “top level” thinking. With this in mind, now is a good time to sit down with your staff and remind them of this list of 20 things they should never do.
service staff mistakes

10 Ingenious Ways to Advertise Your Social Media Channels Offline

Here are ten clever ideas on how you can let your customers know where to find you on social media.
promoting social media accounts

Foursquare for Bars & Restaurants: What’s new?

Many of you will know that Foursquare is a social media platform we highly recommend to bars and restaurants. There are incredibly useful features of the location-based service that will assist you in capacities related to rewarding regulars and researching the habits of customers.
foursquare for restaurants