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Does a No-Reservation Policy Help or Hinder Restaurants?

Determining whether or not a no-reserve policy is good or bad for your restaurant business really depends on a number of factors, such as the type of restaurant, space and seating availability, impression you want to give your customers, and so forth.
reservation policy

Fast Food, Fast Casual, Polished Casual and the New Confusion of Dining Categories

With the growing number of fast food chains, restaurants and other dining options available today, it is getting quite difficult to tell each of them apart.
dining categories

6 Tips to Increase Pickup Orders at Your Restaurant

How can you increase your pick up orders by taking advantage of your customers’ need for convenience? Follow these tips and tricks!
increase pickup orders

4 Factors that Attract Millennials to a Restaurant

Millennials want the new, unique, and authentic. So what exactly is this group of 80 million up-and-comers looking for when deciding where to eat?
millennial restaurant experience

6 Ways to Deal with Unruly Customers

How do you handle unruly customers without being unnecessarily rude or causing even more of a scene? Read on for a few tips.
difficult customers

5 Types of Promotions Restaurants Should Never Run

If you’re not careful, your restaurant promotions could lose money, get bad press, or even put you on the wrong side of the law. Read on to find out what promotions your restaurant should never run.
restaurant promotion mistakes

Restaurant Management: 4 Tips to Lead by Example

The most effective form of leadership is by example. When you are in a management position, employees are more likely to watch and emulate you, which means that you need to be on good behavior at all times!
restaurant management tips

5 Ways to Cut Costs at Your Restaurant

Watching and cutting costs could be the difference between sinking, or staying afloat. While these tips may not be the end all, cure all for your business, they can definitely help cut costs immediately.
cut restaurant costs

OpenTable vs. Urbanspoon: Which Online Reservation System Reigns Supreme?

Both online reservation systems have their advantages and drawbacks, as well as similarities versus differences. So let’s compare them, apples to apples.
online reservation system

Restaurant Marketing: The Rise of Viral Videos

Viral videos themselves have been around for a while, but using them as a marketing tool is something fairly new - and it's genius.
restaurant viral videos