bar promotion ideas

15 Creative Bar Promotions (That Increase Midweek Business)

No guest will refuse a 2-for-1 pitcher deal or $2 off a well drink. But those bar promotions ...
restaurant promotion ideas

50 Buzzworthy Bar and Restaurant Promotion Ideas to Improve Slow Nights

Great bar and restaurant promotion ideas get people talking – and get guests in the door. These 50 ...

How to Offer Quality Customer Service for Bar Guests

How can you be sure to provide the type of service that will make customers come back to your bar again and again? Check out the following customer service tips.
customer service tips

How to (Carefully) Get Rid of Drunk Customers

What do you do when customers get out of hand? Drunk customers are an unfortunate and inescapable reality of owning a business that serves alcohol. So what should you do when you’re faced with drunk customers?
drunk customers

6 Clever Customer Loyalty Programs

By now, you’re used to companies offering loyalty programs. Check out these ideas for clever customer loyalty programs.
customer loyalty programs

Speed Vs. Quality of Service at Your Restaurant

When customers go out for a meal, they want to get exactly what they ordered, complete with impeccable service. But they also want their meal as soon as possible. So which one is more important…speedy service or quality service?
quality restaurant service

10 Ways to Elevate Your Customer Service from Good to Great

When it comes to running a profitable bar or restaurant, the ability to deliver exceptional customer service is crucial.
customer service tips

Thinking like a Customer: What They Really Think About Your Restaurant’s Cleanliness

Even if you don’t notice the tiny things, your customers definitely will. Try thinking like a customer by paying extra attention to these details.
restaurant cleanliness

Thinking Like a Customer: 10 Things A Customer Notices As Soon As They Step Into Your Restaurant

As soon as potential diners walk through the door, they get a first impression of your restaurant—and if it isn’t good, they might not be back. Luckily, if you try thinking like a customer, you can identify your problem areas and fix them.
customer restaurant preferences

How to Quickly Deal With Customer Complaints in Your Restaurant

Unresolved customer complaints can have a devastating impact on restaurants, making it essential to address customer complaints quickly.
handle customer complaints

How to Get Valuable Feedback from Customers about Your Bar or Restaurant

Consistent customer satisfaction and a commitment to excellence are essential to any thriving restaurant. Therefore, it’s important to have a close beat on what your customers are saying about their experience.
customer feedback

Restaurant Bans Kids Under 18: Agree or Disagree?

While many other restaurants around the country simply create an atmosphere and price range that is not exactly family friendly, The Sushi Bar has made their intentions clear.
restaurant bans kids