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Sometimes making some changes can be beneficial for business and increase profits. Here are twelve improvements to consider.
Servers are often the only restaurant employees your customers actually talk to, so think of them as your brand representatives. Here are a few tips to share with your servers to be sure they’re doing everything they can to accommodate guests and boost business.
Bars and restaurants everywhere are continuing to go digital -- including iPad menus at the table. But how big is this trend and will it eventually replace paper menus in every bar or restaurant?
If your profit margins are less than you think they should be, there are small steps you can take to become more financially efficient. Are you letting these little costs sneak up on you?
Instead of being bored to tears or leaning over the bar to watch a game, here are 6 things you can do during a slow bar shift that will contribute to the overall business goals.
Hiring a solid manager means targeting specific strengths that will give the manager and your bar or restaurant the best chance for success. Here are few things to keep in mind as you tackle the search and interview process for new management.
Certain holidays and special events drive extra business for the restaurant industry. How successful you and your staff are at handling customers during those shifts has everything to do with preparation.
Whether the food, service, or customers’ temperament acts as the catalyst of the dispute, you must deal with it in a professional way. Let's explore 6 useful steps to handle dissatisfied customers.
Bringing repeat customers to your establishment and ensuring their satisfaction throughout the dining experience can be helped by avoiding some common pitfalls of customer service.