Instead of being bored to tears or leaning over the bar to watch a game, here are 6 things you can do during a slow bar shift that will contribute to the overall business goals.

Hiring a solid manager means targeting specific strengths that will give the manager and your bar or restaurant the best chance for success. Here are few things to keep in mind as you tackle the search and interview process for new management.

Certain holidays and special events drive extra business for the restaurant industry. How successful you and your staff are at handling customers during those shifts has everything to do with preparation.

Whether the food, service, or customers’ temperament acts as the catalyst of the dispute, you must deal with it in a professional way. Let's explore 6 useful steps to handle dissatisfied customers.

Implementing a loyalty program is a way to reward your loyal customers and give them an incentive to continue their relationship with you and your business.

Try these five low cost ideas to help you get the ball rolling to more customers through your door.

Whether it’s an off-the-wall idea appealing to thrill seekers or a delicious re-imagining of a classic that works with your bar’s personality, fresh cocktails peak the interest of potential customers.

It’s important you are doing your due diligence to separate yourself from the crowd. Doing something social media-savvy consumers haven’t seen before is the easiest way for your brand to stand out.

According to The Humane Society, there are more than 78.2 million dogs owned in the United States. This is a gigantic segment of the market that offers a true business opportunity. Here are a few ways your restaurant’s operations can accommodate man’s best friend.

Bringing repeat customers to your establishment and ensuring their satisfaction throughout the dining experience can be helped by avoiding some common pitfalls of customer service.