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restaurant manager

17 Things (Successful) Restaurant Managers Never, Ever Do

Never say never, except when it comes to restaurant manager missteps. From closing early to relying on regulars, ...
restaurant marketing ideas

Increase Sales with 15 Restaurant Marketing Ideas: 30 Minutes, $30 Each or Less

First of all, you’re busy. But marketing is a must for increasing sales and bringing in guests. What ...
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7 Best Types of Restaurant Technology For Waitstaff

Empowering your waitstaff is extremely important for modern restaurants. See how you help your waitstaff with these different restaurant technologies.
Restaurant technology

5 Unexpected Benefits of Restaurant Tablets (Beyond Ordering)

Noticed an increase in restaurant tablets and kiosks lately? For a plethora of different restaurants, tablets make a ton of sense even beyond ordering.
bar technology

Do You Even Deliver? Why Do It, How to Do It (in 7 Steps)

Delivery is such a big part of the restaurant industry and can be quite daunting! However, don't fear as we have boiled delivery down to 7 easy steps!
restaurant delivery services

Reviews of the 10 Best
Restaurant Loyalty Programs

One of the keys to lasting customer loyalty is a great restaurant loyalty program! Not sure where to start? Here are the 10 best programs you can try today.
restaurant loyalty programs

How to Lose a Guest in 10 Days (Big, Bad Restaurant Mistakes)

Let’s face it. Every restaurant at one point or another is dealt the reality of lost customers. Here are some of the biggest reasons why restaurants lose business.
common restaurant mistakes

17 Things (Successful) Restaurant Managers Never, Ever Do

Never say never, except when it comes to restaurant manager missteps. From closing early to relying on regulars, see if you’re making these common mistakes. Then, get 17 fast fixes – all backed by the latest research – to rock your role as a restaurant manager. 1. Overstuff the Menu It’s known as the paradox…
restaurant manager

Undercover Report: 9 Tips for Dealing with Customers Who Won’t Leave

It’s a Catch 22: you provide great service at your restaurant, so guests get comfortable – too comfortable. What can you do? Try these 9 tips for dealing with customers who stay too long, a 5-step plan for serious stallers, and 1 secret used by NYC restaurants. Before Dealing with Customers…Understand Them First Most guests…
dealing with customers

How to Design the Best Restaurant Loyalty Program

Guest loyalty. There’s an app for that! That’s why restaurants are ditching punch cards and plastic loyalty cards in favor of mobile loyalty apps. See the 4 reasons to launch one now and learn the ABCs of building an awesome restaurant loyalty program. Why Go Mobile with Your Restaurant Loyalty Program? Today, over 77 percent…
restaurant loyalty program

How Restaurants Are Leveraging CRM Software

Rooted in human connections and real-world senses, restaurants seem like the last place you’d expect a lot of technology. In reality, however, the dining industry has embraced modern advancements, which streamline efficiencies and enhance customer satisfaction. Read on to learn how customer relationship management (CRM) software is changing the guest experience. What Exactly Is CRM?…
CRM software for restaurants

The Steps to Mastering Restaurant Customer Service Online

If they want to succeed in the digital age, restaurateurs must have the ability and willingness to manage their online reputations. To win the hearts of past and potential guests, consider the following guidelines for better online customer service. Address complaints on every channel. Good customer service shouldn’t be limited to the table, telephone or…
restaurant customer service online