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restaurant manager

17 Things (Successful) Restaurant Managers Never, Ever Do

Never say never, except when it comes to restaurant manager missteps. From closing early to relying on regulars, ...
restaurant marketing ideas

Increase Sales with 15 Restaurant Marketing Ideas: 30 Minutes, $30 Each or Less

First of all, you’re busy. But marketing is a must for increasing sales and bringing in guests. What ...
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Thinking like a Customer: What They Really Think About Your Restaurant’s Cleanliness

Even if you don’t notice the tiny things, your customers definitely will. Try thinking like a customer by paying extra attention to these details.
restaurant cleanliness

Thinking Like a Customer: 10 Things A Customer Notices As Soon As They Step Into Your Restaurant

As soon as potential diners walk through the door, they get a first impression of your restaurant—and if it isn’t good, they might not be back. Luckily, if you try thinking like a customer, you can identify your problem areas and fix them.
customer restaurant preferences

Online and Mobile Ordering Systems Gain Popularity Among Restaurant Consumers

With the growth of online and mobile ordering and daily deals sites, such as Groupon and LivingSocial, takeout ordering continues to become an increasingly important revenue stream for restaurants.
mobile ordering

8 Ways to Make Your Restaurant Family Friendly

It can be hard for parents to find restaurants that accommodate their kids, so if your restaurant is ready and willing to handle them, you’ll have a leg up on the competition.
family friendly restaurants

Customers Demand Superfoods When Dining Out

The market segment looking for superfoods in restaurants is now becoming larger and is a serious reality for restaurant owners who still haven’t included superfoods on their menus.
superfood trend

Go Green! 10 Tips to Help Your Restaurant Become More Eco-Friendly

Your restaurant could probably be a little more eco-friendly, right? The great thing about going green is that it’s not just good for the environment—it’s good for business, too! Read on to find out some helpful tips that will help you be a little bit nicer to Mother Earth.
eco-friendly restaurant

41 September Marketing Opportunities to Bring More Customers into Your Restaurant

The month of September is packed with many national holidays and events (from the obvious to less familiar), giving your customers plenty of good reasons to dine out and celebrate. Here’s a look at them.
september marketing promotions

How to Quickly Deal With Customer Complaints in Your Restaurant

Unresolved customer complaints can have a devastating impact on restaurants, making it essential to address customer complaints quickly.
handle customer complaints

Does a No-Reservation Policy Help or Hinder Restaurants?

Determining whether or not a no-reserve policy is good or bad for your restaurant business really depends on a number of factors, such as the type of restaurant, space and seating availability, impression you want to give your customers, and so forth.
reservation policy

Fast Food, Fast Casual, Polished Casual and the New Confusion of Dining Categories

With the growing number of fast food chains, restaurants and other dining options available today, it is getting quite difficult to tell each of them apart.
dining categories