9 Ways Your Restaurant Can Get the Most Out of Yelp

Of course you’ve heard of Yelp…you’ve probably even looked up reviews there (or checked out reviews of your own restaurant). But how do you use the review site to help you? Use these tips to make [...]


How to Make a Promotional Plan for Your Bar or Restaurant [VIDEO]

If you build it, they will come. Don’t jump to conclusions! Good service and food are essential, but a sound promotional plan should be the base on which to establish your restaurant. If your [...]


How to Prevent Underage Drinking at Your Bar

Bar and restaurant owners know that underage drinking can be a big problem. But it’s not your responsibility to make sure people under 21 aren’t drinking, right? Wrong. You and your employees can [...]


10 Ways to Elevate Your Customer Service from Good to Great

When it comes to running a profitable bar or restaurant, the ability to deliver exceptional customer service is crucial. And all that it takes is just a handful of negative customer experiences [...]


Why Paying by App Could Be the Next Big Thing for Restaurants

Technology comes with plenty of advantages when it comes to helping today’s restaurants run more efficiently and profitably. Now taking technology a step further, it may not be long before your [...]


Thinking like a Customer: What They Really Think About Your Restaurant’s Cleanliness

There are plenty of things that can turn a customer away from your restaurant. A bad meal or bad service, for example, might make a customer unhappy. But few things can turn customers away and [...]


7 Surefire Ways to Turn Loyal Customers into Lifetime Advocates

With the explosion of social media platforms and review sites like Yelp and Urbanspoon, the ability to manage what your customers are saying about your bar or restaurant has never been more [...]


Creative Ways to Reward Restaurant Staff

Fantastic employees are your restaurant’s most important resource, and you probably know that it costs far less to keep a good employee than to find and hire a new one. So what can you do to make [...]


Save Money by Avoiding These 6 Bar Costs [VIDEO]

Every dollar counts in the hospitality industry. If your profit margins are less than you think they should be, there are small steps you can take to become more financially efficient. Here are a [...]


7 Ways to Boost Beverage Sales

If your guests are getting by with ordering “just water” every time they come in, you’re missing out on some valuable sales. If your guests order a soda, iced tea, or other flavored drink, you [...]

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