Restaurant Management: How to Use Contests to Boost Morale (and Sales)
Contests aren’t just a way to excite your customers and increase business…they’re also a great way to reward and motivate your staff! If your employees seem to be suffering from low morale lately, maybe it’s time to liven things up with a fun contest. The thrill of competition and the possibility of a reward may be enough to make your staff focus on doing their best work…while increasing sales, of course! Check out a few of these ideas:
The best guest check is one that includes a drink, appetizer, entrée, and dessert. Every time a server gets one of these “perfect guest checks,” s/he gets an entry into a nightly or weekly drawing.
Bingo isn’t just for senior centers…it’s also a great way to motivate your employees! Create your own bingo board by filling in the squares with menu items you want your employees to sell—for example, your signature cocktail, a new entrée, or a specific dessert. Whoever gets a row of sales first wins.
In this contest, employees are really competing against themselves. Figure out the most every employee has sold during a shift. Then, reward employees who exceed their personal bests. Post the results so team members can gain recognition.
Every time one of your employees does some extraordinary—gets a positive comment from a customer, helps a coworker, or goes above and beyond in any way—put his/her name into the raffle.
Contests aren’t just for servers…they can also be for your kitchen staff! First, make sure you have a specific cooking time for every entrée. Then, lay out ten to twenty one-dollar bills and, for every minute cooks go above the cooking time, you take a dollar back. The leftover money is theirs.
Contests don’t have to be a solo thing…they can also create team bonds. Assign employees to random teams and then calculate their total sales. The team with the most sales gets a prize.
Your prizes for these contests don’t need to be complex. A small monetary reward, getting out of work early, a prime parking spot, movie tickets, or a special food item are all great rewards. Often, simple recognition for a job well done is a big part of the reward. Whatever you choose, implementing contests at your restaurant is sure to boost staff morale and increase sales!
Thank you for reading! Buzztime has helped businesses like yours increase guest count, customer frequency and average check size with Interactive Tablets that expertly blend best-in-class interactive entertainment, seamless and powerful marketing, and secure, convenient self-service dining and payment functionality to create an unrivaled experience